Meet Our Team

J. Kevin Krueger, LUTCF

J. Kevin Krueger, LUTCF

Agency Owner & Principal

Kevin Krueger opened Capstone Insurors, Inc. in June of 1997. A one-man agency with only himself and a receptionist, Kevin’s dedication to hard work and community service saw the business grow quickly and it hasn’t stopped. “I consider myself fortunate to have chosen a field and built a business that allows me to give back to the community,” says Kevin. “Some of my favorite programs are the ones that get us out of the office and into the schools and businesses. Our Wellness Program, in particular, provides educational material and resources to school nurses/ wellness coordinators as they work to help school employees make healthy choices.”

Kevin holds a Bachelor of Science degree in finance and has almost 20 years experience in the insurance industry. He has served on the Missouri Association of Independent Agents (MAIA) Board of Directors and continues to actively support this industry. Kevin is multi-line licensed, specializing in employee benefits. He has also received an LUTCF designation from The Life Underwriting Training Council.

Kevin and his wife, Sandy, have two sons; Bryce and Jace. Family time is a top priority for the Krueger’s. Kevin spends much of his free time watching his sons’ teams in a variety of sports. The family attends the United Methodist Church in Bolivar.

Darin Banner, CIC

Darin Banner, CIC

Vice President of Operations

Darin came to Capstone in 2004 after a career in education. He sells all lines of insurance but spends most of his time in Property and Casualty Risks which includes home, auto, personal umbrella, commercial liability, commercial property, commercial auto, workers compensation and other types of policies. Darin loves the opportunity to meet the insurance needs of his clients and also enjoys opportunities to teach people about insurance and the insurance industry.

Darin holds a Bachelor of Science degree from Southwest Baptist University, has both his Life and Health and Property and Casualty licenses and, in 2011, earned a Certified Insurance Counselor (CIC) designation through the National Alliance for Insurance Education and Research. Darin is also active with the Missouri Association of Insurance Agents (MAIA) where he serves on the Board of Directors and annually attends many association events.

In addition to his insurance career, Darin referees high school basketball and is President of the Southwest Missouri Basketball Officials Association (SMBOA). He also enjoys playing as much golf as time will allow.

Darin and his wife, Kristin, have three sons: Jack, Eli, and Max. They enjoy spending time together as a family, attending the boy’s activities, as well as spending time with friends and other family members. They are members of James River Church and enjoy the relationships they’ve made there over many years.

Jessica Hines

Jessica Hines

Vice President of Finance

Jessica joined Capstone Insurors in June 2012. She is a licensed Property & Casualty and Life & Health agent as well as the Vice President of Finance for Capstone. She acts as the Team Leader for Capstone’s OSBA program in assisting payroll administrators with benefit administration. Jessica oversees the agency’s financial management as well.

As a Bolivar native, Jessica graduated from SBU with degrees in Accounting and Economics/Finance. She has over 10 years of experience in both public and private accounting and enjoys the diversity of working with the OSBA school districts in the Life & Health arena.

Jessica and her husband, Jason, have three daughters, Brielyn, Kinsley and Caydrin. They enjoy spending time with friends and family and going on evening walks with their dog Cora. Jessica’s hobbies include gardening and reading. She attends church at Prairie Home Missionary Baptist Church in Bolivar.

“After working in Springfield for the several years, I am excited to be back in Bolivar,” Jessica says. “I look forward to being able to make a positive difference both here at Capstone and in the community. The team here at Capstone is exceptional and I feel blessed to be surrounded by such amazing people.”

Elizabeth Shelden

Elizabeth Shelden

Controller

Elizabeth joined Capstone Insurors in September of 2013 as an intern and became the full time Controller in May of 2015. Elizabeth is originally from Dixon, Missouri and received a Bachelor’s degree in Accounting & Information Assurance from Southwest Baptist University.

She is licensed in Life & Health insurance and has taken on a new role as Billing Manager for OSBA. In addition, Elizabeth is the support specialist assisting clients with Affordable Care Act regulations and compliance. She also works in Capstone’s accounting department and helps with some system integration.

While not at work, Elizabeth and her husband Adam like spending time outdoors with their sons, Cooper and Caden, and hanging out with family and friends. She also enjoys helping lead worship at Southern Hills Baptist Church in Bolivar where her and her husband are members.

“It has been exciting to see the growth in both Capstone and OSBA over the past few years thanks to the talented team here. I count it as a blessing to have the opportunity to work with such a great group of people.”

J.R. Collins

J.R. Collins

Agent

J.R. joined Capstone Insurors in 2008. He works in life and health but deals mainly with the OSBA school districts.

J.R. holds a Specialist degree in Secondary School Administration. He is retired after a 33 year career in education of which 20 were spent as a high school principal. He spent the last nine years of his career as principal of Bolivar High School.

He and his wife, Lauretta, have one daughter, three sons and eleven grandchildren. J.R. and Lauretta enjoy spending as much time as they can with their kids and grandchildren. J.R. also enjoys officiating high school basketball and track. Other hobbies are fishing, traveling and yard work.

“Moving to Bolivar had a very positive impact on my life. Bolivar has been an outstanding community to live and work in, and working in the Bolivar School system 9 years was a very rewarding and positive experience”. “Coming to work for Capstone Insurors was an easy decision because of the people, here”.

“Being a former school administrator helps me better understand the needs of school districts and the need to provide employees with sound and beneficial products. I look forward to meeting, working with and helping our customers".

Steven Mallow

Steven Mallow

Producer

Steven joined Capstone in 2018 as a Producer and has been working in the insurance industry since 2015. Steven is a graduate of Lincoln University where he played Division II golf and was an all-conference performer. As a graduate, he was asked to stay and lead the golf team as their coach.

Steven’s office is located in Jefferson City. His main area of focus will be in Commercial and Life & Health Insurance. Steven is also a licensed AFLAC agent. He is excited about coming to work for Capstone and the opportunities he will have to work with a wide variety of people and businesses.

In his spare time, Steven enjoys spending time with his family, flipping houses and running his fireworks tent in the summer. He loves the diversity of his different ventures and the exciting turns that his days can sometimes take.

Larry Lister

Larry Lister

Producer

Larry joined Capstone Insurors in 2018, as a Producer. He is licensed in Property & Casualty as well as Life & Health. Larry began his Insurance career in 1987 with American Family Insurance. Later he owned and managed Lister Insurance Agency in Ozark, Mo. Focusing on Personal & Commercial Insurance.

We are excited to have Larry open our newest location at the Jamestown Plaza in Rogersville, MO. We invite you to stop by our new office and meet Larry in person!!

Larry and his wife Sharon have 3 grown children and 9 grand kids. He enjoys fishing, hunting and spending time with his family.

Evan Roberts

Evan Roberts

Agent

Evan Joined Capstone in 2019. He was born and raised in Bolivar and graduated from Southwest Baptist University with a bachelor’s degree in marketing in 2016. Evan started working in the insurance industry at a captive agency since he graduated.

Evan works at both the Bolivar and Rogersville locations. He is licensed in Property & Casualty and Life & Health. After starting in the industry, Evan realized insurance was something he was passionate about but what really encouraged him was being able to help people and create long-lasting relationships in the process. He is looking forward to doing so in his role here at Capstone.

Evan is an organizer for the entrepreneurial organization in Springfield called 1 Million Cups. In his free time, Evan and his wife Lindsey love going to the movies. He enjoys staying active outside and golfing and is a member of Calvary Missionary Baptist Church.

Amy McHolland

Amy McHolland

CSR

Amy McHolland joined Capstone Insurors in February, 2004 as a customer service representative. Amy has her Property and Casualty license and her work includes processing new applications and renewals, taking premium payments, helping you with your personal auto and homeowners changes and filing claims. She is also the friendly voice you’re most likely to hear when you call Capstone.

Amy graduated from Bolivar High School and gained valuable insurance experience working with AMS, a national firm serving the insurance industry, in Bolivar. Amy has her Property and Casualty Producer License.

She and her husband, Mike, live in Springfield, they enjoy going to the lake, exercise and attending area high school ball games. She enjoys watching Mike coach High School Softball and they both enjoy attending a KU Men’s Basketball game from time to time. Amy is a member of the Bolivar First Assembly of God Church.

Like many of her co-workers, Amy sited the people as her favorite part of her job. “I work with a great bunch of people,” she says. “I also appreciate the valued relationships I have with many of Capstone’s clients.”

Fable Painter

Fable Painter

Benefits Account Manager

Fable joined Capstone Insurors in November 2013. After graduating from Missouri State Univeristy, she spent five years working at the YMCA in Bolivar as a director before coming to Capstone.

Fable is licensed in Property and Casualty and Life and Health. She works primarily with the OSBA school program in enrollment and member services. In addition to the OSBA program, Fable works with individuals, groups, and Medicare recipients with various health insurance products.

While not at work, she and her husband, Mason, enjoy spending time with their kids, Maiden and Ollis. They also enjoy being with their family and friends. Fable also enjoys serving on worship team at her church, The Hill in Bolivar.

Kelly Mauck

Kelly Mauck

Benefits Account Manager

Kelly previously worked for Capstone Insurors from August 2006 through July 2013. She joined the team again in January of 2017. She is a licensed Property & Casualty and Life & Health agent. She is a Benefits Account Manager and works with area employers, as well as Capstone’s OSBA program.

Kelly was born and raised in Bolivar. Before working in insurance she worked in the legal field. She has over 10 years of experience in benefits and working with small and large employers alike. She has a strong background in customer service.

Kelly, and her husband Justin, have 3 sons; Drew, Aidan and Asher. They are actively involved in the community and their church. They enjoy watching their sons in their many sporting events and spending time outside together. Kelly loves to work in the yard, decorate, read and of course shop with her friends. She also enjoys writing her blog, Compelled by Love.

“I love living and working in my hometown,” Kelly says. “I like being able to work with school districts all over the state as well as the businesses in our own backyard. I love helping people and want to do my best to help employers and employees understand their benefits.”

Amy Berhorst

Amy Berhorst

Benefits Account Manager

Amy joined Capstone Insurors in April 2019 and works from our Jefferson City office. She brings with her 17 years of insurance experience. Amy focuses on offering employers voluntary benefit solutions with a diverse product portfolio and personal products and enrollment education. She also serves as one of the Account Managers for the OSBA Program and handles enrollments and member services.

Amy has received multiple Aflac honors, including, Rookie of the Year, Top Ten Producers of the Year, Power Week, State and National Convention, and Founders Awards.

Amy and her husband, Eric, have 2 children, Glenn and Mallory. They are actively involved in the community and their church. They are avid St. Louis Cardinal fans and enjoy watching their kids in many sporting events. They also enjoy spending time on their farm in Westphalia and with family and friends.

Tiffany Taylor

Tiffany Taylor

Benefits Specialist

Tiffany joined Capstone Insurors in April 2019 after spending ten years in the retail and health care supply chain sector. She is a graduate of the University of Arkansas where she obtained a bachelor’s degree in Transportation and Logistics. Go Hogs! Tiffany is licensed in Life and Health and primarily works as support for the OSBA team.

Tiffany and her husband Jared have two sons, Henry and John, that keep them busy. When not at work she enjoys spending time outside with her kids, traveling, reading, and hanging out with friends and family.

Beth Mann, CISR

Beth Mann, CISR

Producer Assistant

Beth joined Capstone Insurors in April 2012. She serves the role of both a producer assistant and customer service representative. Working closely with the producers on quotes and servicing current accounts for both personal lines and commercial lines. She also assists in training new employees and marketing for the agency. In 2015 she earned her CISR designation and is currently working towards obtaining her CISR Elite designation. She was recently awarded the 2016 Missouri Outstanding CSR of the Year award. Beth says "she enjoys the pace of the insurance industry and the variety of tasks that she faces each day."

Beth is originally from Portland Oregon. After graduating high school she moved to Bolivar to attend Southwest Baptist University. She graduated in 2007 with a Bachelors in Athletic Training. Beth spent the next 5 years in healthcare before making the transition into the insurance industry.

Beth married her husband in 2009 and they have two girls ages 6 and 4. Beth enjoys spending time with her family while staying active, whether it's running, playing golf, enjoying the local attractions or simply just being outside in the yard. Beth helps with the Bolivar Community Sports Association, running the basketball program for kids in PreK and Kindergarten. Beth is a member at Silo Ridge Golf and County Club where her husband is an assistant golf professional and she attends the First Baptist Church of Bolivar.

Misty Clay

Misty Clay

Producer Assistant

Misty was born and raised in Bolivar and graduated from BHS in 2008. She attended Evangel University and graduated with a Bachelor’s degree in Public Relations and Advertising. Before joining the Capstone team in August 2017, she was a familiar face in the community at Bolivar City Fire Department, serving as their Executive Assistant. At Capstone, Misty serves as a Producer Assistant and Customer Service Representative for Personal Lines Property & Casualty. When not at work, Misty enjoys traveling, photography, going to concerts and festivals, and hanging out with family, friends, and her dog, Clark. Misty’s dream one day is to own a ranch in Austin, Texas where she can rescue all the lonely dogs, cats, horses, cows, llamas, goats, bunnies, and hamsters in need.

Whitney Choate

Whitney Choate

Producer Assistant

Whitney joined Capstone Insurors in 2019. She was born and raised in Bolivar and is a 9th generation Polk countian. Her work in the insurance industry began in 2009 where she achieved Toppers club, was recognized CSR of the year and received many Agent Producer awards.

Whitney works in the Bolivar Location and is licensed in Property & Casualty and Life & Health. She loves the customer service aspect of her job and being able to help service everyone with all their insurance needs.

She and her husband, Bobby, live in Bolivar with their two beautiful girls Paislee (4) and Gemma (1). Whitney has a love for fitness and strives to live a healthy lifestyle. She recently ran her first half marathon and plans to train for the full Disney marathon in the near future. As time allows, she loves to travel and see the world. She is a member of Calvary Missionary Baptist Church.

Whitney is very excited to be able to call Capstone her work family.

Bryce Krueger

Bryce Krueger

Producer Assistant

Bryce joined Capstone in 2018. He was born and raised in Bolivar and is currently a student and Missouri State University where he is getting his degree in Business.

Bryce runs a basketball training company called Made Elite Basketball. He enjoys watching sports, going to the movies, and hanging out with friends in his spare time. His love for basketball keeps him busy in the evenings while he is helping kids learn how to play basketball. He recently went to LA to work with NBA players. Bryce is a member of the United Methodist Church.

Bryce is excited to continue his journey at Capstone and continue to work with all the great people here.

Debbie Aug

Debbie Aug

Systems Manager

Debbie joined Capstone Insurors in June of 2013. She is the system manager for Capstone’s online benefits enrollment system.

Much of Debbie’s career has been spent in the field of quality assurance while working for organizations such as AMS, McKesson, Duck Creek Technologies and Accenture. She is excited about applying the skillsets she has acquired to the enhancement of the online enrollment experience for Capstone clients.

Debbie and her husband Doug live on a small farm Northeast of Bolivar. She enjoys spending time with her family and spoiling her grandchildren. Debbie also enjoys hiking, gardening, traveling and experiencing the wonder of nature.

“I am so glad to be a part of the Capstone team” Debbie says. “It is a joy to work with such talented and caring co-workers.”

Brenda Riffle

Brenda Riffle

Systems Manager

Brenda joined the Capstone team in December 2017 and is working on our accounting department. She has a bachelor’s degree in Accounting and Business Administration from Southwest Baptist University. She also has an associate degree in Computer Information Technology from Ozarks Technical Community College.

Brenda has over 14 years of experience in the insurance field from working at AMS, Duck Creek Technologies and Accenture. Additionally, Brenda has over 20 years accounting and RPG development experience at Citizens Memorial Hospital and Mark IV Automotive.

Brenda and her husband live in Bolivar and enjoy traveling (especially cruising), hiking, bike riding and walking their three dogs. Brenda has three grown sons, a stepson, and a stepdaughter. Brenda is a member of NorthBridge church in Springfield and is also a member of the church’s Tech team. Brenda enjoys volunteering with NightLight Missouri.

Valerie Adams

Valerie Adams

Assistant Controller

Valerie joined Capstone Insurors in August of 2019. Serving Capstone’s Financial team as an Accounting Assistant, a licensed agent and current receptionist for Health and Life. Valerie brings with her almost 30 years of accounting and customer service experience.

Originally from Bakersfield, California, Valerie worked for 15 years in industrial agriculture until she moved to Missouri in 2005 where she and her husband owned and operated a local farm until they moved to Bolivar in 2016. She has shared and enhanced her experience with Southwest Baptist University, Follett Higher Education Group and Citizens Memorial Hospital and is excited to be a part of the Capstone Team.

Valerie and her husband David have 2 grown children, 1 grandchild and 2 fluffy furbabies. She enjoys working alongside her husband restoring and remodeling old homes and vehicles, gardening, crafts and good books. They are active in the community and members of Southern Hills Baptist Church.

Krista Edwards

Krista Edwards

Wellness Coordinator

Krista Edwards joined Capstone Insurors in 2008 as the Wellness Coordinator. She arranges wellness programs and incentives for the OSBA group to help control heath care costs via preventative measures.

After obtaining her Bachelor’s Degree in Physical Education, she became an ACE-Certified personal trainer. She has been training for the last 13 years and currently owns Extra Mile Fitness with locations in Springfield, MO and Stockton, MO. She became a personal trainer because she believes many of the health problems people face today can be prevented with proper diet and exercise. After seeing how many lives she could change for the better working with people on an individual basis, she was excited to get a chance to broadcast those same ideals on a corporate level by coming on board as Capstone’s Wellness Coordinator.

Krista and her husband Shad currently have three children; Alexa, Ashton and Jacob. They enjoy spending time at the lake, hiking, and organic gardening. In her free time, Krista enjoys running, swimming, and riding her bike.